Terms of Use

This website is operated by Mistrève. Throughout the site, the terms "we", "our", and "us" refer to Mistrève. Mistrève offers this website, including all information, tools, and services available on this site to you, the user, subject to your acceptance of all terms, conditions, policies, and notices stated here.

By visiting our site and/or purchasing something from us, you engage in our "Service" and agree to be bound by the following terms and conditions ("Terms of Service", "Terms"), including additional terms and conditions and policies referenced here and/or available by hyperlink. These Terms of Service apply to all users of the site, including without limitation users who are browsers, vendors, customers, merchants, and/or content contributors.

Please read these Terms of Service carefully before accessing or using our website. By accessing or using any part of the site, you agree to be bound by these Terms of Service. If you do not agree to all the terms and conditions of this agreement, you may not access the website or use any services. If these Terms of Service are considered an offer, acceptance is expressly limited to these Terms of Service.

Any new feature or tool added to the current store will also be subject to the Terms of Service. You can review the most recent version of the Terms of Service at any time on this page. We reserve the right to update, modify, or replace any part of these Terms of Service by posting updates and/or changes on our website. It is your responsibility to check this page periodically to see if any changes have been made. Your continued use or access to the website after any changes have been posted constitutes acceptance of those changes.

Our store is hosted on Shopify Inc. They provide us with the online e-commerce platform that allows us to sell you our products and services.

SECTION 1 - ONLINE STORE TERMS OF USE

By accepting these Terms of Service, you represent that you have reached the age of majority in your state or province of residence, or that you have reached the age of majority in your state or province of residence and have given us your consent to allow any minor under your care to use this site.

You may not use our products for any illegal or unauthorized purpose, nor, in using the Service, violate the laws of your jurisdiction (including, but not limited to, copyright laws).

You must not transmit worms, viruses, or any destructive code.

A violation or breach of any of the Terms will result in immediate termination of your Services.

SECTION 2 - GENERAL TERMS

We reserve the right to refuse service to anyone for any reason at any time.

You understand that your content (except credit card information) may be transferred unencrypted and may involve (a) transmissions over various networks; and (b) changes to conform and adapt to technical requirements of connecting networks or devices. Credit card information is always encrypted during transfer over networks.

You agree not to reproduce, duplicate, copy, sell, resell, or exploit any part of the Service, the use of the Service, or access to the Service or any contact on the website through which the Service is provided, without our express written permission.

The headings used in this agreement are included for convenience only and will not limit or otherwise affect these Terms.

SECTION 3 - ACCURACY, COMPLETENESS, AND TIMELINESS OF INFORMATION

We are not responsible if the information available on this site is not accurate, complete, or current. The material on this site is provided for general informational purposes only and should not be relied upon or used as the sole basis for making decisions without consulting primary, more accurate, more complete, or more timely sources of information. Any reliance on the material on this site is at your own risk.

This site may contain certain historical information. Historical information is necessarily not current and is provided for reference only. We reserve the right to change the content of this site at any time, but we have no obligation to update the information on our site. You agree that it is your responsibility to monitor changes made to our site.

SECTION 4 - SERVICE AND PRICE CHANGES

The prices of our products are subject to change without notice.

We reserve the right at any time to modify or discontinue the Service (or any part or content thereof) without notice at any time.

We will not be liable to you or any third party for any modification, price change, suspension, or discontinuation of the Service.

SECTION 5 - PRODUCTS OR SERVICES (if applicable)

Some products or services may be available exclusively online through the website. These products or services may have limited quantities and are subject to return or exchange only according to our Refund Policy.

We have made every effort to display as accurately as possible the colors and images of our products appearing in the store. We cannot guarantee that the display of any color on your computer screen will be accurate.

We reserve the right, but are not obligated, to limit sales of our products or services to any person, geographic area, or jurisdiction. We may exercise this right on a case-by-case basis. We reserve the right to limit the quantities of any product or service we offer. All product descriptions or product prices are subject to change at any time without notice, at our sole discretion. We reserve the right to discontinue any product at any time. Any product or service offer made on this site is void where prohibited.

We do not guarantee that the quality of any product, service, information, or other material purchased or obtained by you will meet your expectations, or that any errors in the Service will be corrected.

SECTION 6 - ACCURACY OF BILLING AND ACCOUNT INFORMATION

We reserve the right to refuse any order you place with us. We may, at our sole discretion, limit or cancel quantities purchased per person, household, or order. These restrictions may include orders placed by or under the same customer account, the same credit card, and/or orders using the same billing and/or shipping address. In the event we make a change to or cancel an order, we may attempt to notify you by contacting the email address and/or billing address/phone number provided at the time the order was placed. We reserve the right to limit or prohibit orders that, in our sole judgment, appear to be placed by resellers, dealers, or distributors.

You agree to provide current, complete, and accurate purchase and account information for all purchases made in our store. You agree to promptly update your account and other information, including your email address and credit card numbers and expiration dates, so that we can complete your transactions and contact you if necessary.

For more details, please see our Refund Policy.

SECTION 7 - OPTIONAL TOOLS

We may provide you access to third-party tools over which we neither monitor nor have any control or input.

You acknowledge and agree that we provide access to these tools "as is" and "as available" without any warranty, representation, or condition of any kind and without any endorsement. We will have no liability arising from or related to your use of optional third-party tools.

Any use by you of optional tools offered by the site is entirely at your own risk and discretion, and you must ensure that you are familiar with and approve the terms under which the tools are provided by the relevant third-party provider(s).

We may also, in the future, offer new services and/or features through the website (including the release of new tools and resources). These new features and/or services will also be subject to these Terms of Service.

SECTION 8 - THIRD-PARTY LINKS

Some content, products, and services available through our Service may include third-party materials.

Third-party links on this site may direct you to third-party websites that are not affiliated with us. We are not responsible for reviewing or evaluating the content or accuracy and do not guarantee and will have no liability or obligation for any third-party materials or websites, or for any other third-party materials, products, or services.

We are not responsible for any harm or damage related to the purchase or use of goods, services, resources, content, or any other transaction conducted in connection with third-party websites. Please carefully review the third parties' policies and practices and ensure you understand them before engaging in a transaction. Complaints, claims, concerns, or questions regarding third-party products should be directed to the third party.

SECTION 9 - USER COMMENTS, FEEDBACK, AND OTHER SUBMISSIONS

If, at our request, you send certain specific submissions (for example, contest entries) or without our request, you send creative ideas, suggestions, proposals, plans, or other materials, whether online, by email, by postal mail, or otherwise (collectively, "comments"), you agree that we may, at any time, without restriction, edit, copy, publish, distribute, translate, and otherwise use in any media any comment you submit to us.

SECTION 10 - PERSONAL INFORMATION

The submission of your personal information through the store is governed by our Privacy Policy, which you can view here: Privacy Policy.

SECTION 11 - ERRORS, INACCURACIES, AND OMISSIONS

Occasionally, there may be information on our site or in the Service containing typographical errors, inaccuracies, or omissions regarding product descriptions, prices, promotions, offers, product shipping fees, delivery times, or availability.
We reserve the right to correct any errors, inaccuracies, or omissions, and to modify or update information or cancel orders if any information in the Service or on any related site is inaccurate, at any time and without notice (including after you have placed your order).
We are not obligated to update, modify, or clarify information in the Service or on any related site, including, without limitation, pricing information, unless required by law. No update date specified in the Service or on any related site should be interpreted as indicating that all information in the Service or on any related site has been modified or updated.

SECTION 12 - PROHIBITED USES

In addition to other prohibitions set forth in the Terms of Service, you are prohibited from using the site or its content:
(a) for illegal purposes;
(b) to solicit others to commit or participate in illegal acts;
(c) to violate any local, international, federal, provincial, or state regulation, rule, law, or ordinance;
(d) to infringe on our intellectual property rights or those of others;
(e) to harass, abuse, insult, harm, defame, slander, disparage, intimidate, or discriminate based on sex, sexual orientation, religion, ethnicity, race, age, nationality, or disability;
(f) to submit false or misleading information;
(g) to upload or transmit viruses or any other type of malicious code that may affect the functionality or operation of the Service, any related website, or the Internet in general;
(h) to collect or track others' personal information;
(i) to send spam, engage in phishing, pretexting, data mining, or any other similar behavior;
(j) for obscene or immoral purposes;
(k) to interfere with or circumvent the security measures of the Service, any related site, or the Internet.
We reserve the right to terminate your use of the Service or any related site for violating any of the prohibited uses.

SECTION 13 - DISCLAIMER OF WARRANTIES; LIMITATION OF LIABILITY

We do not guarantee that your use of our Service will be uninterrupted, fast, secure, or error-free.
We do not guarantee that the results obtained through the Service will be accurate or reliable.
You agree that we may from time to time suspend the Service for an indefinite period or cancel it at any time, without notice.
You expressly agree that your use of the Service, or your inability to use it, is at your sole risk. The Service and all products and services provided to you through it are (unless expressly stated otherwise by us) provided "as is" and "as available," without any warranties or conditions of any kind, express or implied, including but not limited to implied warranties of merchantability, fitness for a particular purpose, durability, title, and non-infringement.
In no event shall Mistrève, our directors, officers, employees, affiliates, agents, contractors, interns, suppliers, providers, or licensors be liable for any injury, loss, claim, or any direct, indirect, incidental, punitive, special, or consequential damages of any kind – including, without limitation, loss of profits, revenue, savings, data, replacement costs, or any other similar damages – whether based on contract, tort (including negligence), strict liability, or otherwise, arising from the use of the Service or any product obtained through the Service, or for any other claim related in any way to the use of the Service or any product, including but not limited to any errors or omissions in content, or any loss or damage of any kind resulting from the use of the Service or any content (or product) posted, transmitted, or otherwise made available via the Service, even if you have been advised of the possibility thereof.
In certain states or jurisdictions where the exclusion or limitation of liability for incidental or consequential damages is not permitted, our liability shall be limited to the fullest extent permitted by law.

SECTION 14 - INDEMNIFICATION

You agree to indemnify, defend, and hold harmless Mistrève as well as our parent companies, subsidiaries, affiliates, partners, officers, directors, agents, contractors, licensors, service providers, subcontractors, suppliers, interns, and employees from any claim or demand, including reasonable attorney fees, made by a third party due to or arising out of your violation of these Terms of Service or the documents they incorporate by reference, or your violation of any law or the rights of a third party.

SECTION 15 - SEVERABILITY

If any provision of these Terms of Service is found to be illegal, void, or unenforceable, that provision shall nevertheless be enforceable to the fullest extent permitted by applicable law, and the unenforceable part shall be deemed severed from these Terms of Service. This determination shall not affect the validity and enforceability of the remaining provisions.

SECTION 16 - TERMINATION

The obligations and responsibilities of the parties incurred prior to the termination date shall survive the termination of this agreement for all purposes.
These Terms of Service remain in effect unless terminated by you or us. You may terminate these Terms at any time by notifying us that you no longer wish to use our Services, or when you stop using our site.
If, at our sole discretion, you fail or we suspect you have failed to comply with any provision of these Terms of Service, we may also terminate this agreement at any time, without notice, and you will remain liable for all amounts due up to and including the termination date; we may also deny you access to our Services (or any part thereof).

SECTION 17 - ENTIRE AGREEMENT

The fact that we do not exercise or enforce any right or provision of these Terms of Service shall not constitute a waiver of such right or provision.
These Terms of Service, along with any policies or operating rules posted by us on this site or concerning the Service, constitute the entire agreement and understanding between you and us and govern your use of the Service, superseding any prior or contemporaneous agreements, communications, or proposals, whether oral or written, between you and us (including, but not limited to, any previous versions of the Terms of Service).
Any ambiguity in the interpretation of these Terms shall not be construed against the drafting party.

SECTION 18 - APPLICABLE LAW

These Terms of Service and any separate agreements by which we provide you Services shall be governed by and construed in accordance with the laws of the Netherlands.

SECTION 19 - CHANGES TO TERMS OF SERVICE

You can review the most current version of the Terms of Service at any time on this page.
We reserve the right, at our sole discretion, to update, modify, or replace any part of these Terms of Service by posting updates and/or changes on our website. It is your responsibility to check our website periodically to see if any changes have been made. Your continued use of the website or our Service after any such changes constitutes your acceptance of those changes.

SECTION 20 - CONTACT DETAILS

For any questions regarding the Terms of Service, please contact us at:
Email address: info@mistreve.fr
Phone number:   +33756756617
📍 Dorpsstraat 55, Bruchem, 5314AD
VAT number: NL003411220B78

Trade register number: 80205887

Our customer service is available Monday to Friday from 9:00 AM to 5:00 PM.
We strive to answer all your questions or resolve any issues within 24 hours.